This Privacy Policy explains how Vendhost.com (Vendhost) collects, shares, and uses any information that relates to you when you use our Site, engage with us on social media, or otherwise interact with us (your “Personal Data”).
This Privacy Policy also explains the rights you have concerning the Personal Data that we process and how you can exercise these rights.
Vendhost demonstrates its commitment to privacy and data protection by embracing the following principles.
Vendhost uses Personal Data lawfully, fairly, and in a transparent manner.
Vendhost collects no more Personal Data than necessary, and only for a legitimate purpose.
Vendhost retains no more data than necessary or for a longer period than needed.
Vendhost protects Personal Data with appropriate security measures.
Data We Collect
This policy applies only to information collected on the Site. We collect two types of information from visitors to our websites:
1. Personal Data.
2. Non-personal Data.
“Personal Data” is information that identifies you personally and that you provide to us, such as your name, address, phone number, email address, and sometimes your Internet Protocol (IP) address. We may collect this information when you create a profile on our Site, visit our Site, or complete a purchase.
“Non-personal Data” can be technical in nature. It does not identify you personally. Examples of non-Personal Data may include (but are not limited to) cookies, web beacons, and demographic information.
To improve your experience with our Site we may also collect information on how you navigate the Site, information about your connection, and the technical means you use to access our Site. This data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Site and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from our Site and stored on your device.
Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyse our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Data Use
Vendhost uses the collected data for various purposes:
To provide and maintain our service
To notify you about changes in policies and order details
To provide customer support
To gather analysis or valuable information so that we can improve our Site and services
To monitor the propriety of Site usage
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Data Storage, Transfer, and Retention
Vendhost will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
We will hold on to your information for as long as you continue to be a Vendhost customer and for as long as we are required to keep it to ensure we meet our legal requirements.
Data Accesss
Your Personal Data is available and accessible only by those who need the data to accomplish the intended processing purpose. To the extent necessary, your Personal Data may be shared with suppliers and subcontractors (processors and sub-processors) carrying out certain tasks on Vendhost’s behalf and with independent third-parties, including, but not limited to, using personal information you share with us or that we indirectly collect to verify your identity and for fraud prevention purposes.
Data Security
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Data Disclosure
Under certain circumstances, Vendhost may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Vendhost may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Vendhost
To prevent or investigate possible wrongdoing in connection with the Site
To protect the personal safety of users of the Site or the public
To protect against legal liability
Your Data Protection Rights
You have the right to request information about the Personal Data we hold on you at any time. You can contact Vendhost and we will provide you with your Personal Data via e-mail.
Right to access
Whenever Vendhost processes your Personal Data, you have the right to get a copy of your data transferred to you or to another party. This only includes the Personal Data you have submitted to us.
Right to portability
You have the right to request rectification of your Personal Data if the information is incorrect, including the right to have incomplete Personal Data completed.
Right to rectification
You have the right to request rectification of your Personal Data if the information is incorrect, including the right to have incomplete Personal Data completed.
Right to erasure
You have the right to erase any Personal Data processed by Vendhost at any time except for the following situations:
you have an ongoing matter with Customer Service
you have an open order which has not yet been shipped or partially shipped
you have an unsettled debt with Vendhost, regardless of the payment method
if you are suspected or have misused our services within the last four years
your debt has been sold to a third party within the last three years or one year for deceased customers
your credit application has been rejected within the last three months if you have made any purchase, we will keep your Personal Data in connection to your transaction for book-keeping purposes
Exercise Your Rights (Contact Us)
We take data protection very seriously and therefore we have dedicated Customer Service personnel to handle your requests in relation to your rights stated above. You can always reach them at sales@vendhost.com
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 23 February 2024